Payment Security

Our trusted third party vendors for payments are PayFast and Ozow. You can visit their websites at www.payfast.co.za and www.ozow.com.

Please ensure that you familiarise yourself with the terms and conditions of operation which can be found on their websites. 

Note that you will not incur any additional fees whilst making use of PayFast/Ozow. 

Your interaction with PayFast/Ozow occurs upon check out only. Once you have confirmed your order after submitting all the necessary details for shipping, you will be redirected to the PayFast/Ozow page where your card information will be captured. 

Please view the PayFast/Ozow website to read more about the safety and security protocols which the company has put in place to minimise the risk of fraudulent online transactions.

IMPORTANT - YOU WILL NEVER RECEIVE AN EMAIL FROM EITHER COSY OR PAYFAST/OZOW REQUESTING YOU TO ENTER, CAPTURE OR CONFIRM YOUR CARD OR BANKING DETAILS. THE ONLY TIME YOU WILL BE REQUESTED TO PRESENT THESE DETAILS IS UPON CHECK OUT DURING THE ORDER PROCESS ON OUR WEBSITE. DO NOT PROVIDE THESE DETAILS OVER EMAIL, SMS, PHONE OR OTHER MEDIUM. IF YOU ARE UNCERTAIN, PLEASE CONTACT US, PAYFAST/OZOW OR YOUR BANK.